The display lights up and buttons respond, but the programme won't start when you press Start. The washer is waiting for a condition that isn't met.
Possible causes
- Door not fully closed or lock not engaging
- Delay start or child lock enabled
- Water left from a previous cycle
- Faulty control panel buttons
- Control board fault
Safe first checks you can do
Safety: unplug the appliance and close the water tap before any check, and never open the outer casing or electronic boards yourself.
- Close the door firmly and listen for the lock click
- Make sure delay start isn't set
- Turn off the child lock
- Unplug for two minutes and try again
Related parts
Door interlockButton panelControl board
When do you need a technician?
If the programme still won't start, especially with the lock light flashing, the interlock or board needs checking.
Frequently asked questions
Why is the lock light flashing?
Usually the washer couldn't lock the door or didn't receive lock confirmation.
Related problems
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