Remaining stains, detergent residue or a stale smell can be down to usage, or a sign of a heating or draining fault.
Possible causes
- Overloading stops clothes from moving
- Wrong detergent or wrong dose
- Not heating to the set temperature
- Weak draining leaving dirty water
- Residue inside the drum and gasket
Safe first checks you can do
Safety: unplug the appliance and close the water tap before any check, and never open the outer casing or electronic boards yourself.
- Load the drum to about three quarters
- Run a drum-clean programme monthly
- Clean the detergent drawer and filter
Related parts
HeaterTemperature sensorDrain pumpDetergent drawer
When do you need a technician?
If results stay poor despite correct use, have heating and draining checked by a technician.
Frequently asked questions
Do quick programmes clean well?
Only for small, lightly soiled loads.
Related problems
Beko washer cycle takes too longBeko washer smells badBeko washer won't turn onEError codes – Washers