When to call a technician

Before you call a technician: 6 things to check yourself

Safe checks that may save a visit, and make it faster if you need one.

When to call a technician2026-09-184 min read

Safety: unplug the appliance and close the water tap before any check, and never open the outer casing or electronic boards yourself.

Power

Test the socket with another device and check the breaker.

Make sure the tap is open and water is reaching the house.

Washer, dishwasher and dryer filters cause a large share of faults.

Child lock and delay start can prevent operation.

Photograph the error code and the stage where it stopped.

Photograph the rating label (inside the door or at the back). It helps the technician bring the right parts.

Do I still need a technician after these tips?

If the problem continues after the safe steps above, it's best to request a technician's check.

The model number is the key to interpreting error codes and identifying the right part.

How scale affects heaters and sensors, and how to reduce it.

Tell us the problem, appliance type and model, and we'll arrange a technician visit to your home.

Phone 0782540147WhatsApp only 0780432737